Keeping your private information private!

Our privacy policy sets out how we use and protect any information that you give to Peggy’s Skylight when you use our website.

At Peggy’s we are committed to ensuring that your personal information is protected. When we ask you to provide certain information by which you can be identified when using our website, we will always use said information within accordance with this privacy policy.

In this privacy policy, when we refer to “Peggy’s”, “us”, “we” or “our”, we are referring to Peggy’s Skylight.

What personal information do we collect?

Our reasons for collecting your personal information is to provide you with a tailored website experience, from providing you with relevant information and services, to improving your user experience each and every visit.

We collect information from you in different ways, such as newsletter sign ups to enquiry, booking and artist forms and through our cookies.

We may collect the following information:

• First and last name
• Contact information including email address and phone number
• Billing Address when buying event tickets
• We DO NOT collect or store payment information
• Demographic information such as location, preferences and interests

What we do with the information we gather

We use this information to understand your needs and provide you with a better service. We do this for the following reasons:

• Our internal record keeping
• We may use this information to improve our services
• We may use this information to improve your online experience through our website
• We may use your information for profiling to understand to help us understand our customers better and what their needs and pain points are
• We may send newsletters and promotional emails about relevant news, promotions and events related to Peggy’s Skylight or other information you may find interesting, to the email which you have provided
• To ensure your event tickets go to the correct email and person
• Purchase history so we’re able to review your orders and tickets.
• Your telephone number to contact you about any enquiries you may have made

Controlling your personal information

You may decide that information you have provided us previously is no longer relevant or you no longer wish for us to collect or store your information.

When filling out our newsletter form you will be asked to check whether you consent to receiving emails from Peggy’s Skylight

If you fill out a general, artist or booking enquiry, we will contact you at the email address or telephone number provided regarding your enquiry. We only store information provided to contact you regarding your original request

If you have previously provided personal information and no longer wish to be contacted by Peggy’s, you can email info@peggysskylight.co.uk and request for your information to be deleted. We will do this within 7 days of your initial request. If you wish to stop receiving newsletter communications, you can unsubscribe from the bottom of one of our emails at any time and this change will be effective immediately

We will not sell, distribute or lease any of your personal information provided to us, unless we have your permission or are required to do so by law.

You may request details of your personal information that we store at any time which we hold about you under the Data Protection Act 1998. We will do this within 7 days of your initial request. You can write to us at Peggy’s Skylight, 3 George Street, Nottingham, NG1 3BH

Security

Peggy’s are fully committed to ensuring that all the information that you provide us is safe. We have established suitable electronic and managerial procedures to safeguard your information and secure any information we have collected.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, we do not have any control over that website or their privacy and cookie policies. Therefore, we are not responsible for the protection and privacy of any information provided on other websites.

Cookie policy

If you believe that your information is incorrect or incomplete, please write or email us as soon as possible, so we may address any issues and promptly correct your information.

How we use cookies

We use cookies at Peggy’s Skylight to make sure our website user experience is as easy and personal as possible. We also use cookies to ensure we and third parties (like Facebook and Instagram) can serve advertisements that are relevant and interesting to you, such as events and dining evenings. By accepting, you are accepting our use of cookies. Alternatively you can change your cookie preferences when using the Peggy’s Skylight website.

What is a cookie?

A cookie is a small text file that contains data, which is downloaded by the device that you use to access our website and is stored on its hard disk. Cookies have several uses and we use them to make visiting our website a more personal experience for you. Cookies allow our website to recognise your device when you return and ensure you receive content of interest. We save information regarding your preferences or services that you have provided to us on your last visit.see